Shipping policy

Shipping Policy

The Homesteading Hebrew ships freeze-dried foods, preparedness products, and select homestead goods to customers within the United States.

Order Processing

Orders are typically prepared for shipment within 2–5 business days after payment is received. Business days are Monday through Friday and do not include holidays.

Processing times may be longer during:

  • Product launches
  • Seasonal sales
  • Holidays
  • High-volume periods
  • Made-to-order or limited-stock items

Once your order ships, you will receive tracking information when available.

Shipping Rates

Shipping costs are calculated at checkout based on your order, package size, destination, and available carrier rates.

Any available free-shipping promotions will be displayed on the website or during checkout.

Delivery Times

Estimated delivery times begin after your order has been processed and shipped.

Carrier delivery times may vary depending on destination, weather, holidays, and other circumstances outside of our control.

Delivery estimates are not guaranteed.

Local Pickup

Local pickup may be available for select orders in the Indianapolis, Indiana area.

If pickup is available for your order, the option will appear during checkout or be provided after purchase.

Please wait until you receive confirmation that your order is ready before arriving for pickup.

Shipping Address

Customers are responsible for entering a complete and accurate shipping address at checkout.

Please review your address carefully before submitting your order. If you notice an error, contact us as soon as possible at:

homesteadinghebrewllc@gmail.com
(317) 315-3094

We cannot guarantee that an address can be changed once an order has entered the shipping process.

Lost, Delayed, or Stolen Packages

Once an order has been transferred to the shipping carrier, delivery timing and handling are primarily the responsibility of the carrier.

If tracking shows that your package is delayed, please allow additional time for the carrier to complete delivery.

If a package is marked as delivered but cannot be located, customers should first:

  1. Check around the delivery area.
  2. Ask household members or neighbors.
  3. Contact the shipping carrier.
  4. Contact The Homesteading Hebrew if additional assistance is needed.

Damaged Orders

If your order arrives damaged, contact us as soon as possible after delivery.

Please include:

  • Your name
  • Order number
  • Photos of the damaged item
  • Photos of the shipping package

We will review the issue and determine the appropriate next step.

Perishable and Food Products

Many of our products are shelf-stable, but customers should follow all storage instructions provided with the product.

The Homesteading Hebrew is not responsible for product damage caused by improper storage after delivery.

Custom Freeze-Drying Services

Custom freeze-drying services are handled separately from standard product shipping.

Drop-off, pickup, turnaround time, packaging, and shipping arrangements for customer-provided food will be communicated directly before the service is completed.

International Shipping

At this time, online shipping is intended for U.S. customers unless otherwise stated at checkout.

Questions About Shipping

For questions about an order, shipping, or local pickup, contact:

The Homesteading Hebrew
Indianapolis, Indiana
Phone: (317) 315-3094
Email: homesteadinghebrewllc@gmail.com

Last updated: October 2026